With Outlook Online open in a web browser, click on your name in the upper right corner of Outlook Online and click Open another mailbox.Outlook Web Access - only for users with Exchange accounts You may need to restart Outlook before you can use the shared mailbox.Enter your UD password, and authenticate with Microsoft MFA, if prompted.Enter your full UD email address (not the address of the shared mailbox).Click Not Gmail in the top right corner.The Gmail configuration window may open with a web browser window asking you to choose an account.Enter the full email address of the shared mailbox, and click Continue.Click the ( +) sign, and choose Add new account.Go to the Tools menu, and choose Accounts.Type the full email address of the shared mailbox to add, then click Add.
Hover over Open then click Shared Mailbox.Mac (Outlook version 16.67) Connecting to Exchange Online Shared Mailboxes in Outlook Leave the "Use Cached Exchange Mode" box checked.Then provide your UD password and MFA code (if prompted). Click the down arrow on Advanced Options then select Let me set up my account manually, type in the name of the shared mailbox, including then click Connect.Select File from the ribbon in the upper left corner, then + Add Account.Windows Connecting to Exchange Online Shared Mailboxes in Outlook A student or employee who cannot access a shared mailbox will need either a full or calendar only Exchange account. Microsoft specifies that only users with Exchange account licenses can access a shared mailbox in Exchange. Students or employees who do not have Exchange accounts may not be able to access shared mailboxes. The directions below explain how to set up shared mailboxes for use with Exchange Online.
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